General
This web site serves a few purposes:
- It is our principal marketing tool for prospective customers. We use it to help you make good decisions about whether or not our products might be of interest to you. We collect metrics about your experience on the site to help us figure out how to do this better.
- It is our main channel for communicating with our existing customers, providing detailed technical information on our products for support and educational purposes, and as a vehicle for recording exchanges in a question and answer format. If you are among our customers, we use it to to help you use our products, and to help us support you better.
- It is an essential component for the delivery of some of our products and services, as it serves as their principal user interface. If you have purchased our products, you will likely access this site to use them.
To the extent that we collect any information at all from you during your interaction with this site, it is with the above purposes in mind. We have no other interest in your personal information, and our only commercial goal in collecting any information at all is the sale of our products to you.
The types of information that help us do that may include, but not be limited to, your geographic location, the identity of the site, ad or search engine that referred you to our site, and the areas of our site that are of interest to you.
Cookies
Cookies store information about your visits to our site, on your computer. You can disable this in your browser, but if you don't, we'll use them to help improve your visit. And if you are a customer, cookies must be enabled to access many features of our site, as our web software uses cookies to manage your log in, and control your access to privilieged resources.
Your Information
We'll do our best to protect your personal information, and treat it as we do any of our own confidential information that we would prefer not be disclosed. Let's both hope we succeed.